Security Policy
At MeraTM, protecting your data and ensuring a safe digital experience is a fundamental part of how we operate. This policy outlines the security measures and practices we follow.
Our Security Commitment
MeraTM takes the security of your information seriously. We are committed to protecting your personal, financial, and business data from unauthorized access, misuse, disclosure, alteration, or destruction.
Confidentiality
Your data is accessed only by authorized personnel on a need-to-know basis.
Integrity
We ensure your information remains accurate and unaltered during processing.
Availability
Our systems are maintained to ensure reliable access to our services.
Compliance
We adhere to applicable data protection and privacy laws in India.
Data Protection Measures
We implement a combination of technical and organizational measures to protect your data, including:
- Encryption of sensitive data both in transit and at rest
- Regular security audits and vulnerability assessments
- Firewalls and intrusion detection systems to monitor network activity
- Secure server infrastructure hosted with reputable service providers
- Regular software updates and patch management to address known vulnerabilities
- Employee security awareness training and internal data handling guidelines
Secure Data Transmission
All data transmitted between your browser and our website is protected using industry-standard SSL/TLS encryption (HTTPS). This ensures that any information you submit — including personal details, documents, or payment information — is encrypted during transit.
Access Control
Access to user data and internal systems is strictly controlled at MeraTM:
- Only authorized personnel are granted access to sensitive user information
- Access is granted on a role-based, need-to-know basis
- All internal access is logged and periodically reviewed
- Employees are required to use strong, unique credentials and follow secure login practices
- Access privileges are promptly revoked when no longer required
Data Storage & Retention
Your data is stored on secure servers and retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.
- Personal and business data is stored in encrypted form on protected servers
- Data is retained in line with legal and regulatory requirements
- Upon request or upon expiry of the retention period, data is securely deleted or anonymized
User Responsibility
While MeraTM takes every reasonable measure to secure your information, security is a shared responsibility. You are advised to:
- Use a strong, unique password for your MeraTM account
- Never share your login credentials with anyone
- Log out of your account after each session, especially on shared devices
- Avoid accessing our website over unsecured or public Wi-Fi networks
- Immediately notify us if you suspect any unauthorized access to your account
Third-Party Security
In cases where we engage third-party service providers to assist in delivering our services, we ensure that they adhere to appropriate security standards:
- Third-party providers are carefully vetted for their data security practices
- Data shared with partners is limited strictly to what is necessary for the service
- We require third-party partners to maintain confidentiality obligations
We are not responsible for the security practices of external websites that may be linked from our platform.
Security Breach Response
In the unlikely event of a data security breach, MeraTM has procedures in place to respond promptly:
- Affected users will be notified in a timely manner as required by applicable law
- We will investigate the breach and take immediate steps to contain and mitigate the impact
- Relevant authorities will be informed as required under applicable data protection regulations
- A post-incident review will be conducted to prevent recurrence
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. These do not compromise your personal security.
- Session cookies are used to manage your login state and are deleted when you close your browser
- Analytics cookies help us understand how visitors interact with our website
- You may disable cookies via your browser settings, though this may affect certain features
Policy Updates
MeraTM may update this Security Policy periodically to reflect improvements in our security practices, changes in technology, or updates to applicable regulations. Any changes will be published on this page with a revised date.
We encourage you to review this policy regularly to stay informed about how we protect your information.
Report a Security Concern
If you discover a security vulnerability, suspect unauthorized access, or have any concerns about the security of your data, please contact us immediately through our official website or support channels. We take all security reports seriously and will respond promptly.
